Cosmetyque is a registered brand of ANTIMAQUE — PROJECTOS E EQUIPAMENTOS, S.A. Our company is located in the address Rua Noé Pereira, N.º 91, 4510-706 Fânzeres, Porto, Portugal

All of our products are 100% original and purchased directly from the manufacturer or from trustable wholesalers.

We accept payment with Visa, Mastercard, American Express, Maestro, UnionPay, Multibanco, Shop Pay, Apple Pay, Google Pay and PayPal.

If you have a discount code, you can apply it at the checkout, when you have your shopping bag with all the products you need.

If after entering the discount code this message appears "discount code isn’t available to you right now", it means that your order doesn't meet the conditions of that specific discount code. If in doubt, send us a message or email and we'll be happy to help!

We ship to all locations opened in the header stores. you can confirm at the checkout if your location is comprises in our delivery listed countries.

The shipping cost depend on the products type, on the weight of the order, country of destination and method of delivery chosen. At checkout, when you fill the delivery address and select the delivery method pretended, the shipping cost will appear immediately.

We have Free Shipping for all countries. Here is some of them:

- USA: Free Shipping for orders > $120
- Portugal: Free Shipping for orders > €39,99
- Brazil: Free Shipping for orders > R$645
- Saudi Arabia: Free Shipping for orders > ر.س508

All orders are processed by our logistics team within 3 business days, provided all items in the order are in stock. If one or more products are momentarily out of stock, processing may take longer and you will be notified.

The delivery time depends on the country of destination and the delivery method chosen.

Estimated delivery times for standard shipping (counted from the moment of dispatch — use as a guide only): to Portugal & Spain: 1 business day; to Europe: 6 to 8 business days; to Rest of the World: 8 to 22 business days.

Please note that the stated period does not include the necessary customs clearance time when your order arrives in the country of destination (in the case of countries outside the European Union). Local customs have their own rules and procedures and unfortunately we have no power over them.

Orders outside the European Union may suffer some taxation of goods. These import taxes are charged by the local government, and the payment is the responsibility of the customer.

The value of import taxes, as well as customs clearance procedures, are specific to each country.

If your order is taxed, you will receive a notification from the carrier to verify the amounts to be paid.

If you want to cancel or makes changes to your order, please contact our customer support as soon as possible.
If your order has already been shipped, we cannot guarantee that the cancellation will be possible.

The deadline to request the return of a product is 14 days after the date of delivery of the order. The product must be unopened, unused and in its original packaging. To begin the process, please send an email to info@cosmetyque.com with your order number, the product reference(s) you wish to return, and the reason for the return. Click here to find out more about our Returns & Refunds Policy.